JID guarantees the reliability of people who rent their homes.
We will support you in any way we can,
whether you are signing a contract for a home or are experiencing problems as a renter.
Emergency Support
Rent-related inquiries
If you have any inquiries related to your rental property, please contact the real estate agency with which you have a contract.
Rent payment and consultations
If you have any inquiries or concerns about paying rent or guarantee fees for the home you are living in, please contact the JID customer service center.
0120-752-265(toll-free)
Business hours:
9:00 a.m. – 6:00 p.m.
(excluding days specified by JID)
Living-related problems
If you experience any problems related to water or gas utilities or the equipment in your home, please contact Home Meister 24 (for members only).