Worry-Free Support

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  • Worry-Free Support

JID guarantees the reliability of people who rent their homes.

We will support you in any way we can,
whether you are signing a contract for a home or are experiencing problems as a renter.

Emergency Support

Rent-related inquiries

If you have any inquiries related to your rental property, please contact the real estate agency with which you have a contract.

Rent payment and consultations

If you have any inquiries or concerns about paying rent or guarantee fees for the home you are living in, please contact the JID customer service center.

0120-752-265(toll-free)

Business hours:
9:00 a.m. – 6:00 p.m.
(excluding days specified by JID)

Living-related problems

If you experience any problems related to water or gas utilities or the equipment in your home, please contact Home Meister 24 (for members only).

Home Meister 24

Video About Our
Rental Guarantee
System

Learn more about
JID’s rental
guarantees.